Machine Cave is committed to offering our products at competitive prices and we’re always keen to know if we're being undersold. If you come across a lower price from a competitor, we're eager for the chance to earn your business! While we strive to meet or beat competitor prices, we must also be realistic—there are instances where we may not be able to offer a price match. Machine Cave reserves the right to decline a price match request at any time. Additionally, due to regulations from our suppliers, we are unable to offer products protected by MAP (Minimum Advertised Price) policies at reduced rates. Every request for a price match is evaluated individually because ensuring an excellent customer experience remains our highest aim.
Machine Cave's price match policy DOES NOT cover the following:
- Products sold through third-party marketplace resellers or dropshippers.
- Prices from competitors' sales promotions.
- "DM for pricing" or private messages from social media platforms.
- Typographical mistakes.
- Clearance or discontinued items.
- Damaged or open box items.
- Products available via online auction.
- Items exempt from discounts.
- Screenshots or images from competitors' catalogs/websites will NOT be considered valid proof of price.
- Out of stock items from the said competitor.
- Tax, shipping and other fees are included in the advertised price.
To utilize our price match policy, kindly visit our contact us page. A Machine Cave Customer Care Representative will be delighted to help you with any inquiries related to price matching. When submitting your request, please provide details about the competitor's product, including their website information, link, and part numbers.
