Fast Free Shipping on Orders Over $99 Learn more

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At Machine Cave, we're committed to ensuring your experience with us is as seamless and enjoyable as possible.

Top Frequently Asked Questions

Shipping

How Much Is Shipping?

Enjoy free shipping on orders over $99 at Machine Cave. We're excited to offer complimentary shipping for any order exceeding $99, available for Standard Ground Delivery Service exclusively within the 48 contiguous United States.

How Do You Ship?

All Standard Shipping orders are dispatched via USPS, UPS, or FedEx, based on what is most cost-efficient. Please note, FedEx and UPS cannot deliver to PO Boxes, thus orders with a PO Box address must provide a physical address to prevent delays.

Returns & Refunds

Do You Offer Returns?

Our return policy is valid for 30 days, starting from the day you receive your items, not the order date. Returns are not accepted after this 30-day period.

How Long Will It Take To Receive My Refund?

Upon receiving and inspecting your return, we will email you about the approval or rejection of your refund. Approved refunds are processed within 3 business days, with the credit being applied to your original payment method. Allow up to 5 business days for the credit to appear on your statement.

  • Phone

    305-462-4044

  • Address

    12304 SW 133rd Ct, Miami, FL 33186

  • Email

    sales@machinecave.com

Contact Machine Cave

Our knowledgeable and friendly customer service representatives are equipped to provide you with the support you need, from product inquiries to order updates and more.